Your Questions, Answered

Every journey begins with a conversation. We take the time to understand your travel style, your priorities, and how you want to feel once you arrive — then we design an itinerary built entirely around you.

Yes. Your first conversation with us carries no cost or obligation — it's simply where we get to know you and your vision for the trip.

For the most considered planning experience, we recommend beginning at least six months before travel. That said, shorter timelines can be accommodated — reach out and we'll let you know what's possible.

Even better. Whether you're arriving with a clear destination in mind or looking for guidance on where to begin, we'll shape the details around your vision either way.

Yes, a professional design fee applies to custom itinerary planning. This reflects the depth of research, relationships, and attention that go into every journey we craft. Specific pricing is shared during your consultation.

Airfare is not usually included in trip costs and is arranged separately. We're happy to help coordinate flights through our partnered air desk — additional fees may apply for this service.

Meals, beverages, tips, and gratuities are not covered unless part of an all-inclusive travel package.

Travel insurance is also recommended; we'll provide a quote at the time of depositing on your trip.

We can arrange flights through our trusted air desk. Additional fees may apply for this service. Itineraries typically include lodging, transfers, and experiences.

Yes, though last-minute planning may involve additional fees given the compressed timeline for securing arrangements.

Italy is where our expertise runs deepest, but our passion for discovery extends to luxury destinations throughout Europe and worldwide. Wherever you're dreaming of, we're ready to help you get there.

In most cases, we work with a trusted in-country partner who can assist should an emergency arise while you're traveling — part of the concierge care that continues after you've departed.

Virtuoso is an invitation-only global network of luxury travel advisors, connected to more than 2,200 of the world's finest hotels, cruise lines, and tour operators. Through this affiliation, our clients gain access to benefits not available through standard booking channels — preferred rates, room upgrades when available, daily breakfast, early check-in and late check-out, and exclusive amenities — often at no additional cost.

A trusted advisor brings relationships and firsthand expertise that a search engine simply can't replicate — knowing which upgrade is worth requesting, which property will actually suit you, and how to solve problems before they become your problem. The result isn't just a booking; it's a trip shaped by someone who knows you and knows the destination.